Knowledge Base Builder
Turn any webpage or document into structured knowledge base entries — ready to import in under a minute.
Knowledge Base Builder
KB Builder takes a URL or a text file and turns it into clean, structured Knowledge Base entries. Point it at your FAQ page, product page, help docs, or any text content — and get ready-to-import entries in seconds.
URL Import
Enter any public webpage URL — product page, FAQ, policy, blog post. KB Builder fetches the content and extracts the key information.
File Upload
Upload a .txt file with your existing content — company docs, help articles, internal guides. Any plain text works.
One-Click Import
Review the generated entries and import the ones you approve directly into your Knowledge Base — no copy-pasting, no reformatting.
Instant Setup
New to AI Support Engineer? Point KB Builder at your existing website and have a fully trained agent in minutes — not hours.
⚙️ How to use it
- Go to AI Tools in the admin panel and open KB Builder
- Choose your source — URL or text file upload
- Set the maximum number of entries to generate (10, 25, or 50)
- Click Run — results appear in seconds
- Review each entry and click Import to add to your Knowledge Base
💡 Best use cases
- New setup — import your existing FAQ or help page on day one
- Product launches — point at your new product page and train the agent instantly
- Policy updates — re-run on updated pages to keep your KB current
- Multiple languages — run on localized pages to build language-specific KB entries
Train your agent in minutes, not hours.
KB Builder is a one-time purchase available on Basic plan and above.
See Pricing →