AI Tools
Standalone admin tools that analyze your conversations, build your knowledge base, and improve your agent automatically — no manual work needed.
AI Tools — Work Smarter, Not Harder
AI Tools are standalone admin utilities that help you analyze, optimize, and improve your AI Support Engineer setup — automatically. While plugins enhance the visitor experience, AI Tools work behind the scenes to make you a better operator.
Free Tools
Some AI Tools are completely free — available on all plans with no extra cost. Start analyzing and improving your setup from day one.
Premium Tools
Advanced tools are available as one-time purchases. Buy once, use forever — no subscription, no recurring charges.
Run on Demand
AI Tools run when you trigger them — not automatically in the background. You choose when to run, review the output, and decide what to do with the results.
One-Click Import
Most tools generate content you can import directly into your Knowledge Base or Intents — no copy-pasting, no reformatting.
Continuous Improvement
Run tools monthly to keep your agent sharp. As your chat volume grows, new patterns emerge — AI Tools help you catch and act on them automatically.
Your AI Provider
AI Tools use your workspace AI settings — Anthropic or OpenAI. BYOK users run tools on their own API key with no token quota limitations.
📂 Tool Categories
- Data — Extract and export structured data from your conversations. Email Grabber collects every email address shared in chat — zero AI cost.
- AI Generation — Use AI to analyze your chats and generate ready-to-use content. Intent Creator, KB Builder, and Chat Analyzer all fall here.
- Analytics — Understand what is happening in your conversations — peak hours, top topics, language distribution, sentiment trends.
- Import / Export — Move content between tools, export CSV files, and bulk-import generated content directly into your Knowledge Base or Intents.
- Optimization — Tools that identify gaps, suggest improvements, and help you reduce AI costs by converting frequent questions into zero-cost Intents.
- Integrations — Connect AI Tools output to external systems. Coming soon.
💡 How AI Tools save you time
- Without AI Tools: manually reading hundreds of conversations to find patterns → hours of work per month.
- With Intent Creator: AI reads your logs, clusters recurring questions, and generates Intent rules in seconds.
- Without AI Tools: writing Knowledge Base entries from scratch for every product or policy page.
- With KB Builder: paste a URL or upload a document → structured KB entries ready to import in under a minute.
- The more chat volume you have, the more value AI Tools deliver.
Explore the AI Tools in action.
Browse each tool in the left menu for a full feature breakdown. AI Tools are available from the Basic plan and above.
Get Started Free →